TERMS & CONDITIONS

1. Preliminary information

1.1 Thank you for your interest in our company, website, services and products.

1.2. Please read this document carefully. This document (hereinafter referred to as "This Document", "Agreement" or "Terms and Conditions"), together with the documents referred to in it, constitute the terms and conditions of your use of the www.24metalcard.com website (hereinafter referred to as the "Site") and your placing of orders for products and services through the Site. By browsing our site or placing an order, you agree to the Terms and Conditions described below. This document is a legal agreement - a contract between you and us. Please also read our Privacy Policy and Cookie Policy before browsing the site or placing an order. If you do not agree to these Terms or the Policies stated above, please do not use the site.

2. Present Contract. Binding. Contact

2.1. Binding nature. You understand that both this document and all policies to which it refers (e.g. Privacy Policy, Cookie Policy) are binding on you. By browsing our site or by placing an order, you agree to be bound by this document and by the policies indicated.

Amendments and updates. We reserve the right to modify these Terms at any time without prior notice. Your order will be subject to the terms that are in effect at the time the order is placed. By visiting our website, you will find the latest version of the Terms.

2.3 We cannot guarantee that any products that have been included at any given time on the site will be available at any given time. We reserve the right to cease marketing a product at any time -

2.4. If you have any questions or queries, you can contact us with confidence at info@24metalcard.com or by filling in the contact form and we will get back to you as soon as possible.

3. Who are we?

The website www.24metalcard.com is managed by 24METALCARD S.R.L., a Romanian company, with registered office in Str. 23 August, Nr. 234-238A, Bloc 1, Ap. 03, Parter, Otopeni, Ilfov.
Postal Code 075100, registered with the Trade Register Office of Bucharest under number J40/7845/2021, with fiscal code 44206542, e-mail info@24metalcard.com

4. Your personal data

4.1. The Site processes personal data provided by you or collected from other sources as described in detail in the Privacy Policy. We are committed to complying with national and European legislation on the protection of personal data and the free movement of such data.

4.2. By visiting and/or using the site, placing orders or interacting with us by any method and/or any means of remote communication, you consent to the processing of your personal data as described in the Privacy Policy.

4.3. You also declare that all personal data and information submitted to us are up-to-date, accurate. To the extent that the data does not belong to you, you declare that you have obtained the prior written consent of the data subject whose data you are transmitting to us or that you are transmitting the data on another legal basis under (EU) Regulation 679/2016.

4.4. We may collect information through cookies or through other similar technologies, such as IP address, browser or device. If you like more information, we recommend you to visit and review our Cookie Policy.

5. Eligibility

5.1. In order to legally place an order on our website, you must (1) be over 18 and/or of full legal age; (2) agree to our Terms and Privacy Policy; and (3) provide us with true, complete and up-to-date contact information.

Services to minors. The Site does not provide services or sell products to minors. If you are under 18, please have a parent/guardian place an order on your behalf or authorize the placement of an order. For more information you can always contact us at info@24metalcard.com

6. Rules for using the site

6.1. By accessing, visiting, placing an order or performing any other activity on our website, you promise to abide by the following rules:

 

• You will use this site solely for making legitimate orders or for information;

• You will not place any false or fraudulent orders, otherwise we reserve the right to cancel the order and inform the competent authorities or to take legal action to recover any damages caused;

• You will provide true, accurate, complete and up-to-date information;

• You will respect the intellectual property rights of any material found on this site.

• You will not carry out any action that could bring any kind of damage to our site, otherwise we reserve the right to take legal action to recover any damages caused.

6.2. Consequences. We reserve the right to block the access of any user who violates the above rules, to cancel orders, to refer the matter to the competent authorities for administrative/criminal prosecution for any anti-social acts and to seek full recovery of any damages caused, present or future, including lost profits and legal fees (including attorneys' fees).

7. Conclusion of the contract

7.1. Date of conclusion of contract. The contract between you and us is concluded when your order has been expressly accepted by us and you will receive an e-mail confirming your order.

7.2. Protection. To the extent that we do not accept your order, but money has been withheld from you, we will refund this money as soon as possible. The Terms and Conditions are not, for the purposes of civil law, an offer, but an invitation to tender.

7.3. The decision is ours. We reserve the right to decide, unilaterally and without giving reasons, whether or not to conclude a contract. We will not be liable to you if we refuse to act on an order.

8. Availability of products/services

8.1. We cannot guarantee that products and services that are found at any given time on the website will be available for purchase at any given time. We shall have no liability to you in the event that a product is no longer on the site.

8.2. Although we will try to have real-time product availability information updated on the website, we cannot guarantee that this information will be updated at all times.

8.3. Guarantees. To the extent that products and services are unavailable, but you have already placed an order, we will inform you of the unavailability of these products/products and recommend similar products of equal or similar value that can be ordered. Insofar as you do not wish to order similar products recommended by us, we will cancel your order and insofar as you have already paid the price of the products/services, we will refund the money as soon as possible.

9. Price of products/services. Invoicing. Payment

9.1. The price of the products/services is displayed in lei on the website and includes value added tax. The price of the products is as displayed on the website, unless there is an error. Insofar as there is an error, we will inform you as soon as possible and return the additional amount paid or request an additional amount. Insofar as the new price is not satisfactory to you, you do not respond to our request or we cannot contact you, we will cancel your order and refund the money paid as soon as possible.

9.2. Product prices may be updated/amended at any time and such update/amendment shall supersede any previous price. Your order will be subject to the prices at the time the order is actually placed.

9.3 Once you have chosen the product you wish to order and clicked the order button, the product will be automatically transferred to your shopping cart. Once you have placed all the products you wish to buy in your shopping cart, you will be able to place your order by scrolling through the order page.

9.4. Payment for ordered products can be made as follows: by payment order/bank transfer in advance or by online card payment.

9.5. If you choose to pay online by bank card, your card data will be processed through and we will not store any data relating to your card.

9.6. If you choose to pay by card, the issuing institution will validate and authorise the payment. If the transaction is not processed for reasons beyond our control (e.g. no funds on the card, expired card), the contract between us is not concluded and we are under no obligation to deliver the goods, but you may select another payment method or try again to process the payment with a valid card.

10. Delivery

10.1. The delivery of the products/services shall be made by courier to the address that you will indicate.

11. Force Majeure

11.1.We shall not be held liable for any delay or failure in the performance of our services in case of force majeure or fortuitous event. Force majeure includes, but is not limited to, changes in laws or regulations, embargoes, wars, acts of terrorism, riots, fires, earthquakes, nuclear accidents, floods, strikes, weather conditions, epidemics, acts of hackers or internet service providers.

12. Intellectual property

12.1. The entire content of the site is the intellectual property of 24METAL CARD SRL. The site will be used by users only for information or placing orders.

12.2. The users of the website are not allowed to download, modify partially or entirely the website, reproduce partially or entirely the website, copy, distribute, sell or exploit the website in any other manner contrary to the interests of 24METAL CARD SRL, whether or not there is a commercial purpose.

12.3. All content (including but not limited to databases, graphics, trademarks, legal content) are the intellectual property of 24METALCARD SRL. The entire site is protected by Law 8/1996 on copyright and related rights, and for any infringement of intellectual property, we reserve the right to bring an action before the competent courts for full recovery of damages, as well as to file a criminal complaint with the judicial authorities to hold the perpetrator criminally liable.

 

13. In the performance of this Contract

13.1 These Terms constitute the entire agreement between you and us with respect to the subject matter of any Contract and supersede any other agreement, any prior oral or written agreement between you and us.

13.2. The contract concluded between us and you is binding. You may not transfer, assign, charge or otherwise dispose of this Agreement or any of your rights or obligations under it without our prior written consent. We may transfer, assign, charge, subcontract or otherwise dispose of a Contract or any of our rights or obligations under it.

14. Applicable legislation

14.1. Romanian law shall apply to this Agreement and to any use of the Site. Any dispute between us shall be submitted to the Romanian courts for resolution.

15. No right of withdrawal

The User understands that he/she does not benefit from the right of withdrawal according to GEO 34/2014 because according to art. 16 letter a) the services provided through the website are exempted from the right of withdrawal.

The User also understands that digital products and services, if any, cannot be returned in accordance with Art. 16 lit. m) of GEO 34/2014. By accepting this document, the User confirms that he/she is aware that he/she will lose the right of withdrawal.

16. Return policy

The product, being personalised and containing digital elements, can only be returned if it has manufacturing defects in accordance with the provisions of GEO 34/2014 on consumer rights in contracts with professionals and of GEO 140/2021 on certain aspects of contracts for the sale of goods.

17. Notifications

The User agrees that all communications made under this Agreement shall be made by electronic mail to the address communicated by the User on the Platform, and agrees that such communication shall be valid upon simple proof by the Provider that the communication has been sent. The Service Provider is entitled to use other methods of transmission (by post, courier or bailiffs) of its communications to the User.

The parties agree that all communications in connection with this Agreement shall be sent to the following addresses:

• For the User - to the e-mail address mentioned through the Platform;

• For the Provider - at the following e-mail address: info@24metalcard.com

18. Privacy

Both the Provider and the User undertake and warrant to keep the Confidential Information confidential, to prevent its disclosure to third parties and not to use it for purposes other than those contemplated by this Agreement, except as authorized in advance in writing by the Provider/User and subject to the terms and conditions imposed by it.

Confidential Information may be made available either in writing, in machine-readable form or electronically, including by facsimile or other electronic form of transmission or orally, and may be marked as confidential or not.

The following information is not considered Confidential Information: (i) is or has become public (including, without limitation to any information submitted to any government agency and available to the public) other than as a result of a disclosure by Provider in violation of this Section (ii) is made available to Provider on a non-confidential basis from a source other than User that Provider believes is not prohibited from disclosing such information to Provider (iii) is known to Provider prior to receipt from User without any obligation of confidentiality or (iii) is developed by Provider independently of the Confidential Information disclosed by User.

The User shall not disclose to any third party the Confidential Information received from the Provider and only under the conditions set out in these terms and conditions and unless required to do so by applicable law. If the User discloses Confidential Information to any person (public or private) other than those required to perform the contracted Service (e.g. Commercial Registry, courts of law, police authorities, banking institutions, national tax administration agencies or commercial partners), the Provider reserves the right to claim against the User for any damages that may result from such disclosure.

Without prejudice to the confidentiality obligations set out in this Agreement, the Client acknowledges that the Service Provider has the right to disclose to third parties (e.g. in the case of promotional materials) that they have acted for the Client.